Privacy Policy — vt789

The following definitions apply throughout this Privacy Policy:

• "vt789," "We," "Us," or "Our" — the operator of the vt789 platform accessible at https://vt789.bet and all associated subdomains and mobile interfaces.
• "Platform" — the vt789 website, mobile interface, and all related digital services operated under the vt789 brand.
• "Member" or "You" — any individual who visits, registers on, or otherwise interacts with the Platform.
• "Personal Data" — any information that identifies or could reasonably be used to identify you as an individual, including your name, email address, date of birth, payment account details, device identifiers, and IP address.
• "Processing" — any operation performed on Personal Data, including collection, storage, use, disclosure, and deletion.
• "KYC Data" — identity verification documents submitted during the Know Your Customer process, including government-issued photo ID and proof of payment account ownership.
• " Third-Party Service Providers" — companies and individuals engaged by vt789 to perform services on its behalf, such as payment processors, identity verification providers, analytics platforms, and customer support tools.
• "Cookie" — a small text file placed on your device by the Platform to store preferences, session data, or analytics information.
• "Business Day" — any day that is not a Saturday, Sunday, or Indonesian national public holiday, measured in Western Indonesia Time (WIB, UTC+7).

This Privacy Policy applies to all Personal Data collected by vt789 in connection with your use of the Platform, including data collected through:

• Account registration and profile management.
• Deposit, withdrawal, and payment transactions.
• KYC identity verification procedures.
• Betting, gaming, and lottery activity on the Platform.
• Communications with vt789 customer support via live chat, email, or any other channel.
• Participation in promotions, surveys, or other marketing activities.
• Passive data collection through cookies, log files, and analytics tools while you browse the Platform.

This Privacy Policy does not apply to third-party websites, applications, or services that may be linked to or from the Platform. vt789 is not responsible for the privacy practices of any third-party operator, and we encourage you to review the privacy policies of any external site before providing your personal information.

vt789 collects Personal Data in the following categories. We have indicated for each category whether provision is mandatory (required to use the Platform) or optional.

vt789 does not intentionally collect any special category data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) beyond what may incidentally appear in KYC documents. Where such data appears in a submitted document, it is not extracted, recorded separately, or used for any processing purpose.

vt789 processes your Personal Data on one or more of the following legal bases:

• Contractual Necessity: Processing is necessary to fulfill our obligations to you under the Terms & Conditions — for example, processing deposits, settling winning bets, and providing customer support.
• Legal Obligation: Processing is required to comply with applicable anti-money-laundering (AML), counter-terrorism financing (CTF), and KYC regulations imposed by our licensing authority and internationally recognised standards.
• Legitimate Interests: Processing is necessary for vt789's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided those interests are not overridden by your rights and freedoms.
• Consent: Where we rely on consent (for example, to send you promotional communications), you may withdraw that consent at any time by updating your notification preferences in your account settings or by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

vt789 uses the Personal Data we collect for the following specific purposes:

• Account Management: To create, maintain, and secure your vt789 account, verify your identity, and process account closure requests.
• Transaction Processing: To process deposits and withdrawals via local Indonesian bank transfers (BCA, BRI, BNI, Mandiri, and others) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), verify payment ownership, and maintain accurate financial records.
• Gaming Services: To provide access to sports betting, live casino, slot games, and lottery markets; to settle bets; and to apply applicable game and platform rules.
• KYC & Compliance: To verify that you meet the minimum age requirement of 21 years, confirm your identity, and satisfy our AML and CTF obligations.
• Responsible Gaming: To monitor gaming activity for indicators of problem gambling, apply any self-imposed deposit limits, cooling-off periods, or self-exclusion instructions you have set, and comply with our responsible gaming obligations.
• Customer Support: To respond to your queries, complaints, and support requests in a timely and informed manner.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other security threats.
• Platform Improvement: To analyze aggregated usage data and improve the functionality, performance, and user experience of the Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about new games or features — but only where you have opted in to receive such communications and only via the channels you have authorized.
• Legal & Regulatory Compliance: To comply with any legal obligation imposed on vt789 by a court, regulator, or law enforcement authority of competent jurisdiction.

vt789 does not sell, rent, or trade your Personal Data. We share your data only in the following limited circumstances:

• Payment Processors & Banks: Your financial data is shared with the relevant payment service providers (including local Indonesian banks and e-wallet operators) strictly to the extent necessary to process your deposit or withdrawal transaction.
• Identity Verification Providers: KYC Data may be shared with accredited third-party identity verification services to authenticate your documents and confirm your eligibility to use the Platform.
• Game Providers: Your username and gameplay data may be shared with licensed game studios (such as Pragmatic Play, Evolution Gaming, Microgaming, Spribe, and Pocket Games Soft) to the extent required to deliver the game content and settle results.
• Analytics & Security Providers: Aggregated or pseudonymized technical and usage data may be shared with analytics and cybersecurity service providers to maintain platform performance and detect fraudulent activity.
• Legal & Regulatory Authorities: We will disclose Personal Data to law enforcement agencies, regulators, courts, or other government bodies when required to do so by applicable law, a valid legal process, or a binding order of competent authority.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of vt789's business, your Personal Data may be transferred to the successor entity, subject to the same privacy protections described in this policy.

All Third-Party Service Providers who receive your Personal Data are bound by contractual obligations that require them to process your data only for the specified purpose, maintain appropriate security measures, and not further disclose the data without vt789's prior written authorization.

The vt789 Platform uses cookies and similar tracking technologies (including pixel tags and local storage) to operate core platform functionality, remember your preferences, and analyze usage patterns. We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. They enable core features such as session management, authentication, and security. These cookies cannot be disabled without materially impairing your use of the Platform.
• Functional Cookies: Remember your preferences such as language settings, display options, and recently viewed games to provide a more personalized experience.
• Analytics Cookies: Collect anonymized data about how Members interact with the Platform — such as pages visited, time spent, and navigation paths — to help us improve performance and usability.
• Marketing Cookies: Used to track the effectiveness of our promotional campaigns and, where you have consented, to serve relevant promotional content during your session. vt789 does not serve advertising on third-party sites.

You can manage your cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the Platform, including your ability to log in or maintain an active session.

vt789 retains your Personal Data only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable law and our licensing obligations. The following general retention periods apply:

• Account Data & Gaming Records: Retained for the duration of your active Account plus a minimum of five (5) years following Account closure, in compliance with AML record-keeping requirements.
• KYC Documents: Retained for the duration of your active Account plus a minimum of five (5) years following Account closure, or longer if required by a specific legal obligation or ongoing regulatory inquiry.
• Financial Transaction Records: Retained for a minimum of five (5) years following the date of the transaction, in compliance with applicable financial record-keeping regulations.
• Customer Support Communications: Retained for three (3) years from the date of the most recent communication in each support case, unless a longer period is required for an open dispute or legal proceeding.
• Marketing Preferences & Consent Records: Retained for the duration of your active Account and for three (3) years following Account closure as evidence of your opt-in consent.
• Technical & Usage Data (Logs): Retained for twelve (12) months from the date of collection, after which they are either deleted or anonymized.

When Personal Data is no longer required to be retained, vt789 will securely delete or anonymize it in accordance with industry-standard data destruction practices. Where full deletion is not technically feasible (for example, data in backup archives), vt789 will isolate the data from further active processing until deletion becomes possible.

vt789 takes the security of your Personal Data seriously and has implemented a comprehensive set of technical and organizational measures designed to protect it against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• Transport Security: All data transmitted between your device and the vt789 Platform is encrypted using TLS 1.2 or higher. Our domain is enforced with HTTPS-only access.
• Data Encryption at Rest: Sensitive Personal Data and KYC documents stored on vt789's servers are encrypted using AES-256 encryption.
• Access Controls: Access to Personal Data within vt789's organization is restricted on a strict need-to-know basis. Employee access is governed by role-based permissions and multi-factor authentication requirements.
• Penetration Testing & Audits: The Platform undergoes regular security assessments, including penetration testing by independent security professionals and periodic internal security audits.
• Incident Response: vt789 maintains a documented data breach response procedure. In the event of a confirmed breach that poses a risk to your rights, vt789 will notify affected Members and relevant authorities within the timeframe required by applicable regulations.
• Secure Development Practices: vt789's development team follows secure coding standards, and all Platform updates are subject to security review before deployment.

As a Member of the vt789 Platform, you have the following rights with respect to your Personal Data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request" and specify the right you wish to exercise.

• Right of Access: You have the right to request a copy of the Personal Data vt789 holds about you, together with information about how it is being processed. We will respond to verified access requests within ten (10) Business Days.
• Right to Rectification: If any Personal Data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain information directly through your account profile settings.
• Right to Erasure ("Right to Be Forgotten"): You may request the deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. This right is subject to our legal retention obligations — we cannot delete data that we are required by law to retain.
• Right to Restriction of Processing: You may request that we restrict the processing of your Personal Data while a rectification or objection request is being assessed.
• Right to Data Portability: You have the right to receive your Personal Data in a structured, commonly used, machine-readable format, and to transmit it to another controller, where technically feasible and where processing is based on your consent or a contract.
• Right to Object: You have the right to object to the processing of your Personal Data where vt789 relies on legitimate interests as its legal basis. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

vt789 will respond to all rights requests within ten (10) Business Days. In complex cases we may extend this period by a further ten (10) Business Days, in which case we will notify you of the extension and the reason for it. We may need to verify your identity before processing a rights request to ensure we do not disclose data to unauthorized parties.

The vt789 Platform is strictly intended for adults aged 21 years or older. vt789 does not knowingly collect, store, or process Personal Data from any individual under the age of 21. Our registration process includes an age declaration requirement, and KYC verification is used to confirm age eligibility before withdrawals are processed.

If vt789 discovers that Personal Data has been collected from a person under 21 years of age, we will take immediate steps to delete that data, close the associated account, and refund any net deposits (less any applicable processing costs) to the payment method from which they originated.

If you are a parent or guardian and believe that a minor may have registered on the Platform using your payment details or personal information, please contact us immediately at [email protected]. Include as much detail as possible so we can investigate and act swiftly.

vt789 is an internationally operated platform. Your Personal Data may be transferred to, stored on, and processed by servers located in jurisdictions outside Indonesia. Some of these jurisdictions may not have data protection laws that are equivalent in scope to those applicable in Indonesia.

Where such transfers occur, vt789 takes appropriate steps to ensure that your Personal Data continues to be protected to a standard consistent with this Privacy Policy. These steps may include:

• Entering into contractual arrangements with Third-Party Service Providers that impose data protection obligations at least equivalent to those described in this policy.
• Relying on recognized transfer mechanisms such as standard contractual clauses, binding corporate rules, or equivalent frameworks recognized by applicable data protection authorities.
• Restricting access to transferred data to personnel who require it for the legitimate purposes described in Section 5.

By using the Platform, you acknowledge and consent to the transfer of your Personal Data to servers located outside Indonesia for the purposes described in this Privacy Policy.

vt789 reserves the right to update or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When we make material changes, we will:

• Update the "Last Updated" date displayed at the top of this page.
• Send an email notification to the address registered on your vt789 Account, where reasonably practicable.
• Display a prominent notice on the Platform for a period of at least fourteen (14) days following the effective date of the change.

Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acknowledgment of, and agreement to, the revised terms. If you do not agree with the updated policy, you must cease using the Platform and contact support to request account closure and data deletion in accordance with Section 10.

The most current version of this Privacy Policy is always accessible at https://vt789.bet/privacy-policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way vt789 handles your Personal Data, please reach out to us through the following channels:

• Email: [email protected] — please use the subject line "Privacy Enquiry" or "Data Rights Request" as appropriate.
• Live Chat: Available 24 hours a day, 7 days a week, via the live chat feature on the Platform.
• Response Time: vt789 aims to acknowledge all privacy-related enquiries within one (1) Business Day and to provide a substantive response within ten (10) Business Days.

If you are not satisfied with our response to a privacy complaint, you have the right to escalate your complaint to the data protection authority or gaming regulator of the jurisdiction in which vt789 holds its international gaming licence. Details of the relevant authority will be provided upon request.